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WARRANTY

warranty background

Liquid-cooled EV

Core Components Warranty Commitment

ComponentsLiquid-cooled MotorLithium BatteryGraphene Battery
Liquid-cooled EV
5years
18months
36months

* We will provide different warranty rules according to the specific conditions of the customer. Please consult your business consultant for details.

Liquid-cooled Motor

>>Core Technology
Liquid-cooled Motor

Liquid-cooled EV

5years

Based on the following two factors, LUYUAN implements the matching system warranty:

  1. The quality of LUYUAN's parts and vehicles has reached a high level, with the repair rate of most parts controlled within 0.3%.
  2. Due to export logistics and local market geographic factors, it's impossible to easily return failed parts at low cost, and it's also impossible to determine whether the component is a quality problem or a man-made problem.

Therefore, LUYUAN does not confirm faults or provide corresponding warranty for regular or individual fault.

LUYUAN provides free accessories according to a certain proportion of the total transaction amount of products for each customer, LUYUAN will provide the parts list for the first order; the customer would be list the parts according to the accessories book and actual needs for the second batch orders.

Customers can purchase accessories that exceed this proportion free part first. The excess money can be rolling accumulation in follow-up orders.